Return / Refund Policy
Money Back Guarantee (MBG) applies only to products so designated. Products covered by a MBG will gladly be accepted for return within 20 days, or as specified by the MBG. All other purchases are final, unless the product is defective.
After 20 days, the terms of the manufacturer’s warranty apply.
No returns for credit will be accepted without a return for credit (RFC) authorization number. To request a return for credit, please speak to one of our account executives. RFC numbers are valid for ten business days after issue. Your RFC number(s) must appear clearly on the shipping box you are returning. In the case of all returns, for any reasons, the returned product(s) must be 100% complete, in original and resalable condition, with all packaging, manuals, registration card(s) and software. We reserve the right to refuse a return on any product that does not meet these requirements.
Shipping charges are not refundable, with the exception of orders incorrectly shipped by Actiontec Computers.